Privacy Policy

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Since NATAL DESIGN ONLINE SHOP uses a shopping cart ASP service provided by GMO Pepabo Co., Ltd, we collect information you provide based on the rules of the privacy policy provided by GMO Pepabo Co., Ltd. 
This Privacy Policy explains how GMO Pepabo Co., Ltd collect, use and share information about you when you access or use our websites or other online or mobile services or applications ("Services"), shop in our stores, attend our events, or otherwise interact with us.

1. Collection of Information

We collect information when you create an online account; make a purchase from us; use our Services.
(1) Information for login and using our services.
The types of information we may collect...
・Account ID and password for login
・Your name, address, phone number, email address, ZIP code, gender, date of birth as account registration.
・Payment information: Credit card information, bank account information, electronic money, cash on delivery information, and other payment method information.
・The use of newsletters and other services.
・Transaction Information: Such as purchases, product details, purchase price, the date of the transaction, return a product and register for events.
・Information to respond to your inquiries and questions.

(2) Information Collected by Cookies and Device Usage Information.
We obtain information about the device you use to access our Services and your use of our Services.
For example,
・The type of browser you use
・Operating system and app version
・Mobile network information
・IP address
・Unique device identifiers
・Access times and pages viewed
・Items placed in your cart
・Links clicked
・Browsing behavior

(3) Information Obtained from Third Parties
・ Information obtained from third parties with the consent of customers
・ Information acquired in accordance with Japan laws and regulations
・ Information acquired by being published (Such as Instagram and Facebook)

You may provide us information without any obligation. However please note that we may refuse to use our services if you do not provide all or part of your information.

2. Use of Information

We use the information we collect based on Japanese law by following.
(1) When Login and Use our service
We use the information we collect to...
・ Login
・ Operate and provide our online service suitable for you
・ Establish and complete transactions and use other services
・ Management of customer members
・ Packing and Shipping service
・ Payment bill
・ Notice information
・ Respond inquires and support after purchases
・ Contact with customers who had used our services in the past
・ Prevent fraudulent activities
・ Notice regarding new services or projects that we carry out
・ Show user identification and information of registration automatically

In addition, you may be asked to provide us your information to use these services above when we need.

(2) Use for Advertising / Marketing
We use the information we collect to...
・ Provide advertising and marketing targeted toward your interests from third parties.
・ Send newsletters by e-mail
・ Deliver advertisements from third parties

(3) Use for Product Development and Research
We use the information we collect to...
・ Research and analysis of marketing data
・ Develop our new services and products

3. Consent to Provide Personal Information

We will provide personal information to third parties if permitted by Japanese law or with your agreement. In the following cases, we provide information to third parties based on Japanese law.
(1) When necessary to provide services or improve qualities
(2) When necessary for conducting and developing new services
(3) When entrusting the handling of personal information to third parties

In addition, we may outsource the handling of personal information to third parties when it is necessary.

4. Change to This Privacy Policy

We may change this Policy from time to time to use personal information properly and ensure its protection.

5. Use of Cookies

We use cookies to collect information about your browsing behavior to provide services, information, advertisements suitable for you.

6. Consultation Regarding the Handling of Personal Information

If you have any questions, comments, complaints, or concerns about this Policy policy, please send an email message to
You may withdraw the consent that we showed at any time.